LNM Platform
Design & planning documentation for the LNM ecosystem. Start with the Executive Summary for the stakeholder view, or dive into Modules and Surfaces for the technical specs.
Platform at a Glance
Section titled “Platform at a Glance”
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The LNM Platform is a unified, multi-tenant system serving three freight forwarding membership networks under a single codebase. Each network is a tenant with its own database, branding, business rules, and feature set. Members are logistics companies worldwide.
The ecosystem:
- LNM Platform — multi-tenant backend, Member Dashboard, Admin Area
- LNM Chat — standalone chat product (B2B, DM, live chat, widget) — LNM Platform is tenant #1
- Identity Hub — central portal (login, home screen, app launcher) connecting all apps
- LNM HQ — isolated LNM-level admin surface for LNM Super (technical) and LNM Staff (business ops), behind Cloudflare Access (
hq.go2lnm.com) - LNM Bar — cross-app JS snippet providing a unified launcher across all surfaces
Member Journey
Section titled “Member Journey”
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Module Map
Section titled “Module Map”
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Key Sections
Section titled “Key Sections”Start here (non-technical readers)
Section titled “Start here (non-technical readers)”- For Stakeholders — Executive Summary — 3-minute read: what the platform is, who it serves, MVP status
- User Journey — a day in the life of a new member and a network admin
- MVP Scope Card — what’s in, what’s out, what’s later
- FAQ and Business Glossary
Technical documentation
Section titled “Technical documentation”- Roadmap — Development phases, current status, and deliverables
- Architecture — Tech stack, multi-tenancy, database tiers, config system
- Visual Reference — 17 interactive diagrams and wireframes
- Glossary — Consistent terminology across all specs and code
- Module Specs — Business domain documentation
- Surface Layouts — Member Dashboard, Admin Area, LNM HQ
- Network Identity — Branding, colors, domain, and features per network